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Collecting Disability Information ♿

Is it your University's policy to collect and store Disability information in Student CRM?

If so, it can be collected in any of your Data Harvesting web forms (Enquiry, Prospectus Request, Mobile Event Capture, Open Day booking form, etc).

In any of your Data Harvesting web forms, the student answers the question: 'Do you have a disability?':

Each one returns a numeric code from 0 to 98, and that code can be stored both in the activity (ie a Prospectus Request) and also on the Student Record Card, eg:

10 - Autistic Spectrum Disorder

In fact there are a few extra 'system' codes as well, but these are not student-facing:

98 - Information not sought
99 - Not known

Where does this list comes from?

It is the list of codes that HESA uses.

With the introduction of the Disability Equality Duty, and on the recommendation of the Equality Challenge Unit (ECU), HESA has introduced a version of the coding frame introduced by the Disability Rights Commission (DRC).

Why might we want to collect it at this stage?

The information is collected to permit disability-based analysis; for monitoring levels and trends in participation by particular groups of people; to monitor take-up of Disabled Students' Allowance as Disabled Students' Allowance is now not means tested; to support the allocation for disability premium; to permit analysis based on type of disability.

NB: Some forms currently collect a simple 'yes/no' answer to the question: 'Would you like more info on disability?' This can then be used to send back more info to those who answer 'yes' by using the conditional text in the touchpoint template. Sometimes this information is used to discuss the specific requirements (ie: access to an event) with the student before they arrive.