BUILD A RELATIONSHIP WITH PROFESSIONAL ENQUIRY HANDLING
Integrate a branded online enquiry form into your university's website to allow students to ask questions about studying at your university, and to capture additional student details to build the relationship.
These enquiries filter into Student CRM and are channelled to the relevant department ready for a member of your university team to respond. All enquiries and responses are stored centrally and visible to those in your user group to view the conversation history of interaction.
Student CRM cleverly builds an automatic bank of auto replies to make it quick and easy to respond, keeping your university responses consistent across multiple replies.
When combined with the Q&A app it can be hugely powerful and ensure that first time interaction with students is positive.