"Our team is really benefiting from the new Help Centre within Student CRM. When we start to fill out a new request for help, it's really useful to have it autofilled so we can see if other people have asked a similar question and go direct to the answer.
I've been really impressed by the prompt replies from the Customer Support team whenever we need a hand. Our requests are always responded and dealt with professionally and solved in no time at all.
I like the notifications at the top so I can easily see what I need to do as soon as I log in, which has reduced the strain on my inbox. It means I can manage a lot of requests all at once and keep track of them in one central place.
It's been really interesting to see what new features other people are requesting in the Community section. I log in on a daily basis and definitely feel involved and part of the student recruitment community.”