CRM News

"I log into Student CRM on a daily basis"

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We LOVE it when our users smile about using Student CRM. One user, Rebecca Kirk, Schools Liason Officer at University College Birmingham recently praised the UK's most loved CRM:

"Our team is really benefiting from the new Help Centre within Student CRM. When we start to fill out a new request for help, it's really useful to have it autofilled so we can see if other people have asked a similar question and go direct to the answer.

I've been really impressed by the prompt replies from the Customer Support team whenever we need a hand. Our requests are always responded and dealt with professionally and solved in no time at all.

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I like the notifications at the top so I can easily see what I need to do as soon as I log in, which has reduced the strain on my inbox. It means I can manage a lot of requests all at once and keep track of them in one central place.

It's been really interesting to see what new features other people are requesting in the Community section. I log in on a daily basis and definitely feel involved and part of the wider student recruitment community."

As a user of Student CRM, help is only a phone call away. Our Customer Support team are highly trained student recruitment experts and are here during your working hours. Simply pick up the phone, send an email to our VIP email address or log a ticket directly into the CRM for a speedy response from one of our team.

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Why students love responsive booking forms

Clients of Student CRM are seeing an increased response by using responsive booking forms.

A responsive booking form intelligently sizes itself to your device, with large clear text and easy navigation. Traditional booking forms just look tiny and can be almost impossible to complete on a handheld device with a small screen.

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Student CRM's Pre-Applicant Open Days and Applicant Open Days apps have been specifically built to recognise whether to display a form for desktop or mobile. Displaying responsive forms makes them more likely to be completed by busy students during the decision-making process.

Managing Director Dominic Yeadon summed up;

"With the increasing popularity of smartphones and tablets among students, it makes sense for all student facing web forms to be responsive.

Our clients have noticed a steady rise in the number of forms completed by students using handheld devices, almost eliminating the form abandonment rate overnight. More bookings mean more enrolments and that keeps our clients very happy."

Click here for more information on Pre-Applicant Open Days and Applicant Open Days.