Agent Manager
Build stronger, more transparent partnerships with your recruitment agents
Agent Manager helps universities and colleges increase applications, offers, and acceptances by managing recruitment agents more effectively. It gives international and admissions teams a single workspace to track applications, manage commissions, and monitor performance, all while maintaining audit-ready compliance.
Together with the Agent Management Platform (AMP), it connects your team and your agents in real time, creating one shared system for communication, application tracking, and collaboration.
Manage agents with clarity, control, and confidence
Real-time visibility
See exactly how your agents are performing.
- Track applications as they’re submitted through your agents
- View progress from initial lead through to enrolment
- Access live dashboards showing activity by agent, agency, or region
Agent Management Platform (AMP) integration
Two connected portals; one for your team, one for your agents.
- Agents submit applications directly through your branded forms
- Upload invoices and documents that appear instantly in your system
- Exchange secure messages and updates in real time
- Configure portal design, contact details, and application stages
Everything syncs instantly between AMP and Agent Manager, so communication and updates stay seamless.
Stronger partnerships
Focus on building relationships, not chasing admin.
- Maintain full contact and communication history for every agent
- Track which students and applications are linked to each agent
- Identify and reward high-performing partners using performance metrics
Opportunities and leads
Manage the full lifecycle of each partnership.
- Convert inbound leads into tracked Opportunities
- Log meetings, milestones, and next steps as relationships develop
- Monitor progress from first contact through to active collaboration
Commission & finance management
Keep finances accurate and transparent.
- Track invoices and payments linked to each agent or agency
- View invoice status and payment history at a glance
Audit-ready compliance
Stay organised and inspection-ready.
- Every action and communication is logged automatically
- Generate reports aligned with AQF and internal policy standards
- Provide a full compliance trail for audits and quality assurance
Integration with Student CRM
With Active Applications
- Full integration – agents submit applications directly via your CRM web forms
- Real-time visibility – see submissions instantly within Agent Manager
- End-to-end workflow – manage the journey from submission to enrolment
With Passive Applications
- Communication-first – match external applications (e.g., UCAS or SRS feeds) to agents
- Data-fed visibility – monitor progress via SRS/API-fed applications
- Collaboration – allow agents to track and communicate about externally managed applications
The key difference: Active Applications lets agents create and manage applications directly within Student CRM; Passive Applications links external applications to agents for communication and visibility.
Built-in visibility & reporting
Understand and improve performance across your agent network.
- Access dashboards by agent, agency, region, or course
- Track outcomes from leads, opportunities, and applications
- Generate data to support recruitment strategy and ROI measurement
