About Student CRM

The student recruitment CRM
built for UK education

Student CRM is a UK-built student recruitment CRM used by universities and colleges to manage enquiries, applications, events, admissions and communications across the whole pre-enrolment journey.

For over 20 years we have helped teams across admissions, marketing, events, outreach, international recruitment, and partnerships attract, engage, and enrol more students. With 35 purpose-built modules and GDPR by design, everything your team needs sits in one connected platform, ready from day one.

  • 20+ years in UK education
  • 35 purpose-built modules
  • GDPR by design
  • Built in the UK
Animated illustration showing Student CRM helping universities and colleges connect student recruitment, admissions, events, marketing and communications

Trusted by UK universities and colleges

For over 20 years, Student CRM has supported higher and further education institutions of every size, helping them reach the right students, deliver exceptional experiences, and achieve ambitious recruitment goals.

University College Birmingham
Leeds Conservatoire
University of Brighton
UCFB
City, University of London
London School of Hygiene & Tropical Medicine
Buckinghamshire New University
Arts University Plymouth
Writtle University College
Brooklands College
Askham Bryan College
Futureworks
Oxford Brookes Business School

Our story

Student recruitment deserves better than generic CRMs. When I first looked at how universities and colleges were recruiting students, I saw talented teams working incredibly hard but being held back by the wrong tools. Generic systems couldn’t handle seasonal peaks, complex journeys, or compliance, and too often staff were fighting technology instead of focusing on students.

Over time it became clear that the real challenge wasn’t simply managing contacts - it was managing the entire prospective student journey. As the graphic below illustrates, recruitment teams guide students through several critical stages: from first touch and enquiry, through engagement and application, to offer and finally firm acceptance.

Student CRM was designed specifically to manage that journey. The platform supports the full pipeline end-to-end, helping institutions track and nurture prospective students as they move through each stage.

Student recruitment pipeline stages from first touch and enquiry to engagement, application, offer and firm acceptance

Because the system manages that pipeline, it naturally connects marketing, recruitment and admissions teams around a shared process. Staff rely on it daily to monitor pipeline progression, coordinate communication with prospective students, and ensure each stage of the journey runs smoothly.

The result is software that reflects how universities and colleges actually recruit students - rather than forcing them to adapt to generic CRM tools.

Our vision is simple

To create a CRM for institutions in higher and further education that truly fits the way they work. For over two decades, we’ve partnered with admissions, marketing, and recruitment professionals to evolve Student CRM around real-world challenges. Every module exists to save time, remove friction, and connect people, data, and processes so teams can focus on what matters most - supporting students, driving success, and deepening relationships to foster belonging and increase enrolments.

Our purpose and principles

We believe student recruitment should be simpler, smarter, and more human. That principle drives everything we build, and every partnership we form with the universities and colleges that rely on Student CRM.

Student success first

Every feature is designed to make student journeys smoother and outcomes stronger.

Partnership with education

Co-created with real teams across admissions, outreach, events, marketing, and international recruitment.

Efficiency through automation

Reduce manual work and empower teams to focus on meaningful engagement.

Security and compliance

GDPR by design, with enterprise-grade safeguards to protect every record and every student.

What Student CRM does

Student CRM brings every stage of the student recruitment journey together in one connected platform - from the first enquiry to enrolment.

Explore our modules
One Connected Platform

From first enquiry to enrolment — Student CRM unifies every step of the recruitment journey. Explore the full module list.

Everything in one system

Manage events, surveys, enquiries, communications, applications, and more — all in one place.

Efficient workflows

Automate predictable steps to save time and reduce admin with tools such as Campaign Manager and connected recruitment workflows.

Personalised communication

Create targeted, timely messages using segmentation, student data, and campaign communication tools.

Actionable insights

Monitor engagement, conversion, and ROI through in-app reporting and BI & Data Packs.

Compliance built in

Permissions, audit trails, and retention policies are standard for every institution, helping teams manage student recruitment records responsibly.

Your next step

Ready to engage, nurture and enrol more students?

We’ll work with you to understand your goals, share best practice, and show how Student CRM can help your team succeed.