Comms Centre

View all student communications in one place

The Comms Centre module is a central list of all the messages, both electronic and paper-based, that have been sent, are pending, or are saved as drafts across other Student CRM modules.

It gives teams confidence in what’s going out, showing exactly which messages are being sent to students, when they’re scheduled, and from which module they originated. This visibility helps maintain consistency, accuracy, and peace of mind across every communication channel.

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Dashboard view listing student communications across modules in Student CRM
Key benefits

Central visibility, simple oversight, linked context

Central visibility

See all outgoing messages from across Student CRM in one list, including emails, SMS messages, and printed letters.

Simple oversight

Check draft, queued, and sent messages quickly, without opening each module.

Linked context

Each message links back to the module it originated from, giving you full visibility and easy access to the relevant Comms Log for edits or actions.

FAQs

Comms Centre FAQs

Can we edit or delete messages in the Comms Centre?
No. To edit, delete, or send messages, go to the Comms Log tab in the module that created them.
What types of messages appear in the Comms Centre?
All message types, including email, SMS, and printed communications from other modules appear here.
Does it show message status?
Yes. The Comms Centre displays whether each message is in draft, queued, or sent status.
How do we know which module a message came from?
The relevant module is shown in the App column beside each message.
Who uses this module the most?
Most used by: Marketing teams.
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