Comms Centre
View all student communications in one place
The Comms Centre module is a central list of all the messages, both electronic and paper-based, that have been sent, are pending, or are saved as drafts across other Student CRM modules, including Campaign Manager, Enquiries, Applications Active, and Prospectus Requests.
It gives teams confidence in what is going out, showing exactly which messages are being sent to students, when they are scheduled, and from which module they originated. This visibility helps maintain consistency alongside connected tools such as Knowledgebase and Contact Manager.
What is Comms Centre?
Comms Centre is a Student CRM module that gives HE and FE teams one central view of student communications sent from across the CRM. It helps users review email, SMS, printed letters, queued messages, sent messages, and draft communications while keeping each message linked back to the module where it was created, such as Campaign Manager, Enquiries, Applications Active, or Prospectus Requests.
Central visibility, simple oversight, linked context
Central visibility
See outgoing messages from across Student CRM modules in one place, including email, SMS, printed letters, pending messages, sent communications, and drafts.
Simple oversight
Check draft, queued, and sent messages quickly without opening every individual module or asking other teams what has already gone out.
Linked context
Each message links back to the module it originated from, giving teams clear context and easy access to the relevant Comms Log for edits or next actions.
Comms Centre FAQs
Common questions about using Comms Centre to review student communications, check message status, understand where messages originated, and manage communication visibility across Student CRM.