Faculties

Keep your academic structure clear, consistent, and connected

The Faculties module ensures you maintain a centralised list of your academic faculties and departments, ensuring all recruitment activities are properly organised and reported. It connects seamlessly with Courses and Subjects and other Student CRM modules, keeping every event, report, and communication aligned to the right area of study.

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Faculties and departments structure in Student CRM
Key Benefits

Everything you need to organise recruitment activity by faculty

Course organisation

Assign new courses to the correct faculty and department for better structure and reporting across the CRM.

Targeted segmentation

Easily build groups like “School of Business” students to send tailored communications, invite specific cohorts to events, or track faculty-level engagement.

Required for events

The Faculties module is essential for Pre-Applicant Open Days and Applicant Open Days, ensuring each activity is correctly linked to its relevant faculty or department.

Detailed reporting

Report on recruitment activity by Faculty, Department, Subject, and Course, giving teams visibility into performance and participation across the university.

Faculty events

Connect open day dates to specific faculties to run targeted sessions, ensuring students meet the right academics and explore relevant courses.

Integrated structure

Faculties works directly with Courses and Subjects, ensuring your academic hierarchy stays consistent everywhere it’s used in Student CRM.

FAQs

Faculties FAQs

Do students ever know which faculty they are involved with?
No, Faculties are a back-end system for organisation and reporting. A student will never see their faculty, so you can call and organise them however you want without worrying if a student will see it.
How are faculties linked to courses?
When a new course is added in Courses and Subjects, it can be assigned to a faculty and department from your centralised list.
What happens if I rename a faculty?
Changing a faculty name can affect automations or touchpoints if the name (not ID) was used in conditions. It’s recommended to update names at the start of a new recruitment cycle and always use the faculty ID for consistency.
When does the faculty update on a student record?
Faculties are tied to courses, so the record updates whenever a student’s Course of Interest changes.
Can a student belong to more than one faculty?
Yes. If a student applies for multiple courses in different faculties, both are recorded. The most recent update determines which appears as their current faculty.
Who uses Faculties the most?
Most used by: Admissions, Enquiries, International, Recruitment & Outreach, Data, and Events teams to manage and report on activities by academic area.
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