AI Assist

Your AI co pilot, now inside Student CRM

A powerful new tool embedded right inside the platform, designed to help your team write better, work faster, and delight students at speeds up to 20x. AI Assist helps enquiry officers answer enquiries much faster and helps admissions officers progress applicants to offer acceptance. It also supports colleagues across marketing, events, and international recruitment to move conversations forward confidently, quickly, and clearly.

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AI Assist interface in Student CRM
Key benefits

Know everything, have the perfect words, keep a consistent tone

Know everything about everything

AI Assist pulls together:

  • Your institutional memory (background docs, tone of voice, FAQs)
  • Each student’s CRM history (notes, events, form data, past comms)
  • Your team’s writing style (friendly, professional, concise…)

Consistent tone across the team

SuperUsers can define and lock in tone settings so that:

  • Everyone writes in your institutional voice
  • All AI output is on brand, compliant, and clear

Have the perfect words to hand

AI Assist writes beautifully:

  • Reassuring each student with the right tone
  • Providing helpful links, next steps and context
  • No typos, no over writing, just clear and effective replies
AI Assist helps teams work up to 20x faster

AI Assist - Savings Calculator

See how much you could save by replying to student enquiries with AI Assist.

How many officers reply to enquiries?

Number of daily enquiries per officer?

Monthly working days per officer?

How long does each enquiry currently take?

Typical enquiry/admissions staff (for an annual cost saving estimate).

Hrs saved per month
0
Time freed across all staff.
Hrs saved per year
0
Based on your monthly estimate.
FTE equivalent
0
Annual hours saved ÷ 1,950 hrs (approx 1 FTE).

This calculator provides an estimate only. Actual time and cost savings will vary depending on volumes, processes and how widely AI Assist is used in your organisation.

Learn more about AI Assist:
student-crm.co.uk/ai-assist
FAQs

AI Assist FAQs

Who does it help?
  • Admissions Officers progress applicants to offer acceptance.
  • Enquiry Officers answer queries much faster and better.
  • Agent Managers build better partnerships and reduce friction.
  • Event Officers follow up with clarity and confidence.
  • Outreach Teams engage teachers and advisers effectively.
What does it generate?
Every AI Assist conversation creates helpful, ready to use content, including follow up messages, application nudges, summary overviews, suggested next steps, helpful links and attachments.
Why is it different?
AI Assist is the only CRM embedded AI that brings together student context from CRM, institutional tone locked in by your team, and your institutional knowledge such as PDFs, web pages, articles and snippets. It reads each contact’s CRM history to produce smart, relevant output.
Where can it be used?
Anywhere in the CRM: Applications, Enquiries, Event bookings, Agent relationships, Outreach relationships.
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