In April 2016 Student CRM users from UK Universities, already in touch online via the Student CRM Community Portal, arranged to all meet up in person at City University London. Ryan Taylor, Head of Digital at City, was interested to find out how other Universities were getting the most value from this UK based SaaS solution from Data Harvesting.
The gathering of like-minded student recruitment professionals has evolved into the ‘Data Harvesting Universities User Group’. This April meeting was to become the inaugural forum for this user group, now open to all Student CRM users in other Universities who wish to participate.
The Data Harvesting Universities User Group holds a bi-monthly meetup and participating Universities volunteer to host the User Group Forum on their campus. The group meets to share CRM best practice, and work collaboratively with Data Harvesting to develop the product and service.
This initiative is supported by Data Harvesting who attended the May 2016 meeting to present the Product Roadmap. This Roadmap, published for the first time in May 2016, is freely available for anyone, not just Data Harvesting’s customers, and is now updated monthly at http://www.student-crm.co.uk/roadmap
If you are using Student CRM and would like to be involved in the group and attend the next meet up, please contact Ricky Pitcher, CRM Executive at City University London on Ricky.Pitcher@city.ac.uk or 020 7040 4241. While City is helping to coordinate the group at this early stage, they’re keen to point out all Universities have equal standing.