Prospectus Requests

Consistent, compliant fulfilment for every student

Requesting a prospectus, whether digital or printed, is often the first step in a student’s journey. The Prospectus Requests module ensures that first impression is fast, professional, and consistent.

Every request is fulfilled automatically, linked back to the Student Database, and ready for meaningful follow-up through connected modules such as Campaign Manager, Enquiries, and Event Manager.

Read video transcript

Sending out prospectuses - whether digital or printed - is often the very first step in a student's journey with you.

The Prospectus Requests module ensures that the first impression is a good one: fast, professional, and consistent.

Students get what they need straight away, and your team spends less time chasing admin and more time focusing on the next stage of the relationship.

The Prospectus Requests module has the following benefits:

Instant digital delivery

Digital prospectus requests are fulfilled instantly within Student CRM, with automated emails sent to students containing either a downloadable PDF or a private link to an online version.

This could include video prospectuses, virtual tours, or other interactive formats - providing an instant, engaging and flexible experience while reducing print and postage costs and removing the need for manual processing.

Automated postal fulfilment

Printed prospectuses are just as easy.

Using Scheduled Data Delivery (SDD), student details are securely sent in batches to your mailing house or internal team.

Delivery is password-protected, so sensitive data stays safe.

Set it up once and leave it running - no manual exports, no forgotten dispatches, and no delays.

Requests are processed on time, every time.

Flexible formats for mailing

Whether it's a structured data file or a PDF of ready-to-print labels, the PRQ module supports multiple formats to meet different fulfilment needs, making it easy to work with mailing houses or internal teams.

And there's more:

Tailored follow-ups

Every request can trigger a series of branded emails or SMS messages, set up once and sent automatically.

You're not just sending a prospectus - you're starting a conversation.

Because details like courses of interest are captured on the form, you can segment and target students more effectively later - ensuring follow-ups stay relevant and tailored as they move through their journey.

Ordering a prospectus is the start of the conversation - it's the reason to talk and opens the door to you building a solid relationship.

Continuous student journey

Every prospectus request is logged in the student's CRM record, giving you valuable insight into what they're interested in and how they're interacting with you.

Over time, these interactions build into a bigger picture - helping your team make smarter decisions about when to follow up and what to say.

Quick to send, simple to manage, and designed to keep students engaged from day one.

Book a call with one of our CRM experts to see how you can streamline fulfilment and deliver a better student journey with Prospectus Requests.

What is Prospectus Requests?

Prospectus Requests is a Student CRM module that helps HE and FE teams manage digital and printed prospectus fulfilment from one place. It captures each request, delivers the right prospectus, records the interaction against the student’s CRM record, and supports automated follow-up communication.

Key benefits

Everything you need to deliver instant, personalised, and compliant fulfilment

Digital fulfilment

Deliver digital prospectuses instantly by email as downloadable PDFs or private online links.

  • Automated emails with instant delivery for prospective students.
  • Reduced print and postage costs for your recruitment and marketing teams.
  • No manual processing, delayed responses, or disconnected spreadsheets.

Postal fulfilment

Printed prospectuses are simple to manage. Student details can be sent automatically in secure, scheduled batches to your mailing house or internal fulfilment team.

  • Secure, password-protected data transfer.
  • Automated scheduling for timely dispatch.
  • No forgotten exports, missed deadlines, or manual rework.
Prospectus Requests workflows for digital and postal fulfilment in Student CRM

Connected data

Every prospectus request links automatically to the student’s record in Student Database, creating a clear, complete timeline of activity.

  • Track every request, delivery, message, and follow-up in one place.
  • Identify engagement patterns and interests across audiences.
  • Use insights to inform future recruitment campaigns, events, and communications.
FAQs

Prospectus Requests FAQs

Common questions about using Prospectus Requests to manage digital prospectuses, printed fulfilment, secure data transfer, automated follow-ups, and connected student records inside Student CRM.

Can we offer both printed and digital prospectuses?
Yes. You can configure the module to handle both digital fulfilment instantly and printed fulfilment automatically through your mailing house or internal fulfilment process.
Can we personalise follow-up messages?
Yes. Follow-ups can be branded, segmented, and automated based on each student’s interests, course choice, subject area, location, or profile data.
Is data handling secure?
Yes. Data transfers can be password-protected, fully logged, and handled in line with UK GDPR requirements.
Can fulfilment be tracked or reported on?
Yes. Every request and follow-up is recorded within Student CRM, giving your team visibility over delivery status, engagement, and next steps.
Does it integrate with other modules?
Yes. Prospectus Requests connects with Enquiries, Student Database, Campaign Manager, and wider recruitment workflows, ensuring every interaction contributes to a single student record.
Who uses Prospectus Requests the most?
Prospectus Requests is most used by marketing, enquiries, recruitment and outreach, and international teams. It is especially useful for teams that need consistent fulfilment, fast response times, and clean prospect data.