Student CRM

Applicant Open Days

Attract your UCAS applicants to their own tailor-made open day hosted by the faculty running their chosen course.

Applications

Students can apply online uploading documents. You can manage all applications through to enrolment.

Birthdays*

Sends every student a Happy Birthday email or SMS on their birthday each year. (*free app)

Call Manager

Manage outbound telephone campaigns prior to events to accelerate student conversions.

Courses*

As your courses change, this ensures the correct courses appear in your recruitment activities. (*free app)

Document Library*

Hosts your marketing PDFs in categories for use in all online recruitment activities. (*free app)

Enquiries

Students often start with a simple online enquiry. Build a relationship with professional enquiry handling.

Enterprise Reporting

Monitor the combined effect of all recruitment activities, with this powerful analytical tool.

Event Manager

Create your season of on-campus recruitment events and increase bookings and attendance.

Faculties*

Set up your faculties and their departments to support faculty-specific activities. (*free app)

Grab*

Select any group of students and use this powerful feature to send your marketing communications to them. (*free app)

Mobile Event Capture

Let students use your iPad or laptop to enter their details when you are out at recruitment events.

Pre-applicant Open Days

Fill every open day with students who book and attend. Include tours, talks and personalised programmes.

Prospectus Requests

Students complete their postal details to receive your prospectus by post. Also emails PDFs.

Q&A

This self-service online knowledgebase provides instant answers to students’ questions.

Rapid Response

Assign each student's online query to a dedicated officer armed with a library of responses.

Regions*

Assign countries to different regions and allow your regional teams to recruit their own students. (*free app)

Student Database*

This is where all the students you interact with get stored. Builds a complete contact history. (*free app)

Surveys

Build engaging online surveys, send email invites, collect answers online and view reports.

Users*

From read-only to admin, you create users and control which apps each user can access. (*free app)

Workflows*

Student CRM workflows are smart processes that automatically send scheduled communications to your students.

Popular
Latest
Comments
Tags

Student recruitment success at Student World September 5, 2012
Universities register Open Day attendees with tiny barcode scanner April 12, 2013
Spot the Data Harvesting choristers? April 2, 2013
Pick and Mix Apps is a sweet success at UCAS March 26, 2013
Newest Student CRM at UCAS Admissions Conference March 14, 2013
Video: How to lock your iPad’s Home button when using Mobile Event Capture January 5, 2013
Smartphones, students and recruitment November 1, 2012
You (heart) Mobile Event Capture October 30, 2012
37 Universities using Data Harvesting at Wembley October 10, 2012
Mobile app a hit at Manchester’s Student World fair October 1, 2012

Does your CRM send text messages to your students as a part of your recruitment process? May 3, 2013
Universities register Open Day attendees with tiny barcode scanner April 12, 2013
Spot the Data Harvesting choristers? April 2, 2013
Pick and Mix Apps is a sweet success at UCAS March 26, 2013
Newest Student CRM at UCAS Admissions Conference March 14, 2013
Video: How to lock your iPad’s Home button when using Mobile Event Capture January 5, 2013
Smartphones, students and recruitment November 1, 2012
You (heart) Mobile Event Capture October 30, 2012
37 Universities using Data Harvesting at Wembley October 10, 2012
Mobile app a hit at Manchester’s Student World fair October 1, 2012

As used by:

Recruitment & Admissions Office, Coventry University, UK.

“I really enjoyed using your app. It was easy to use, quick to install and we were able to contact the interested students very easily afterwards. As students meet a lot of people and see many opportunities during the fair it’s good to contact them afterwards and remind them about the existence of your institution.

With your app it was easy and you were able to modify the mails already beforehand and the app sent the messages automatically so there was no need to remember to do it by yourself.”

Coordinator of International Education, Tampere University of Technology, Finland

Graduate Centre, Coventry University, UK.

International Office, Coventry University, UK.

University College Birmingham, UK.

“Your mobile app is a very helpful and easy to use tool for capturing student data at events, and I was very impressed with the excellent post event follow up functions.”

Assistant Manager, International Affairs Office, Hong Kong Polytechnic University, Hong Kong.

“I must say that your system was extremely easy to use and the features were also very user friendly.”

Vice President International Development, International College of Management, Australia

“I like the DH CRM system because it gives me confidence that our customers are having the best customer service experience that they can from us. We are able to follow the customer life cycle from enquiry to conversion and analyse the results effectively.”

Recruitment Manager, Coventry University College, UK

InHolland University, Netherlands

“I love the app! It is simple, clean and easy to use.”

Student Recruitment Manager, University of Saskatchewan, Canada

Recruit more students with Student CRM