Student CRM

Applicant Open Days

Attract your UCAS applicants to their own tailor-made open day hosted by the faculty running their chosen course.

Applications

Students can apply online and upload documents. You can manage all applications through to enrolment.

Birthdays*

Sends every student a Happy Birthday email or SMS on their birthday each year (*free app).

Call Manager

Manage outbound telephone campaigns to accelerate student conversions.

Courses*

Manage your courses by year and level of entry, keeping all web forms updated (*free app).

Document Library*

Hosts your marketing PDFs in categories for use in all online recruitment activities (*free app).

Enquiries

Students often start with a simple online enquiry. Build a relationship with professional enquiry handling.

Enterprise Reporting

Monitor the combined effect of all recruitment activities, with this powerful analytical tool.

Event Manager

Create your season of on- and off-campus recruitment events and increase bookings and attendance.

Faculties*

Set up your faculties and their departments to support faculty-specific activities (*free app).

Grab*

Select any group of students and use this powerful feature to send your marketing communications to them (*free app).

Mobile Event Capture

Collect student details at recruitment events using your iPad - even with no internet connection.

Pre-applicant Open Days

Fill every open day with students who book and attend. Include tours, talks and personalised programmes.

Prospectus Requests

Students complete their postal details to receive your prospectus by post. Also emails PDFs.

Q&A

This self-service online knowledgebase provides instant answers to students’ questions.

Rapid Response

Assign each student’s online query to a dedicated officer armed with a library of responses.

Regions*

Assign countries to different regions and allow your regional teams to recruit their own students (*free app).

Student Database*

This is where all the students you interact with are stored. Builds a complete contact history (*free app).

Surveys

Build engaging online surveys, send email invites, collect answers online and view reports.

Users*

From read-only to admin, you create users and control which apps each user can access (*free app).

Workflows*

Workflows are smart processes that automatically send scheduled communications to your students.

Latest
Popular

Student CRM visits UCAS in Wales April 17, 2014
Student CRM doubles open day bookings for IOE April 4, 2014
Student CRM – (not) born in the USA March 25, 2014
58% increase in Applicant Open Day bookings for SOAS March 18, 2014
It’s all about going mobile at events March 13, 2014

Student recruitment success at Student World September 5, 2012
500,000 little code buds blooming November 18, 2013
75% of students have their mobile on them 24/7 November 19, 2013
UK Govt abolishes undergraduate student cap for universities December 6, 2013
Student CRM satisfaction promotes University league table climb December 12, 2013

As used by:

“Our attendance rate is usually around 50%, but after using Student CRM to organise bookings and promote our most recent Open Day this figure was considerably higher, at almost 70%.”

Marketing Manager, IOE

“We were recently rated 6th university in the country for Modern Languages. Thanks to Student CRM we could quickly and easily send communications to the applicants for this course to share the news.”

SOAS University of London

“The Applicant Open Day app was a major contributing factor to the success of our most recent open day.

We had a last minute room change and used Student CRM to contact all the students that it affected. The students received the updates and went to the new room without any issues.”

SOAS, University of London

“I must say that your system was extremely easy to use and the features were also very user friendly.”

Vice President International Development, International College of Management, Australia

“Your mobile app is a very helpful and easy to use tool for capturing student data at events, and I was very impressed with the excellent post event follow up functions.”

Assistant Manager, International Affairs Office, Hong Kong Polytechnic University, Hong Kong.

“I did indeed enjoy using the app, I thought it was very easy and convenient for not only us but the student.”

Assistant DirectorInternational Admissions, East Carolina University, USA

“I love the app! It is simple, clean and easy to use.”

Student Recruitment Manager, University of Saskatchewan, Canada

“It was a phenomenal success from start to finish; from the automated booking process to the personalised automated email communications prospective students received leading up to the day. Time spent administering the open day has been reduced and all KPIs have been documented and recorded in the Student CRM for us to measure subsequent open days against.”

SOAS University of London

“I really enjoyed using your app. It was easy to use, quick to install and we were able to contact the interested students very easily afterwards. As students meet a lot of people and see many opportunities during the fair it’s good to contact them afterwards and remind them about the existence of your institution.

With your app it was easy and you were able to modify the mails already beforehand and the app sent the messages automatically so there was no need to remember to do it by yourself.”

Coordinator of International Education, Tampere University of Technology, Finland

“I was impressed with the ease with which I could use the Mobile Event Capture app. It was very client friendly, easy to customize and accessible. The Data Harvesting Team was very helpful and even delivered instant changes when I suddenly decided that I needed more data. Thanks a lot for the very positive cooperation!”

Team Manager/Policy Advisor International Affairs | Marketing and Communication
Hanze University of Applied Sciences, Groningen, Netherlands

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