Student CRM

Applicant Open Days

Attract your UCAS applicants to their own tailor-made open day hosted by the faculty running their chosen course.

Applications

Students can apply online and upload documents. You can manage all applications through to enrolment.

Birthdays*

Sends every student a Happy Birthday email or SMS on their birthday each year (*free app).

Call Manager

Manage outbound telephone campaigns to accelerate student conversions.

Courses*

Manage your courses by year and level of entry, keeping all web forms updated (*free app).

Document Library*

Hosts your marketing PDFs in categories for use in all online recruitment activities (*free app).

Enquiries

Students often start with a simple online enquiry. Build a relationship with professional enquiry handling.

Enterprise Reporting

Monitor the combined effect of all recruitment activities, with this powerful analytical tool.

Event Manager

Create your season of on- and off-campus recruitment events and increase bookings and attendance.

Faculties*

Set up your faculties and their departments to support faculty-specific activities (*free app).

Grab*

Select any group of students and use this powerful feature to send your marketing communications to them (*free app).

Mobile Event Capture

Collect student details at recruitment events using your iPad - even with no internet connection.

Pre-applicant Open Days

Fill every open day with students who book and attend. Include tours, talks and personalised programmes.

Prospectus Requests

Students complete their postal details to receive your prospectus by post. Also emails PDFs.

Q&A

This self-service online knowledgebase provides instant answers to students’ questions.

Rapid Response

Assign each student’s online query to a dedicated officer armed with a library of responses.

Regions*

Assign countries to different regions and allow your regional teams to recruit their own students (*free app).

Student Database*

This is where all the students you interact with are stored. Builds a complete contact history (*free app).

Surveys

Build engaging online surveys, send email invites, collect answers online and view reports.

Users*

From read-only to admin, you create users and control which apps each user can access (*free app).

Workflows*

Workflows are smart processes that automatically send scheduled communications to your students.

Latest
Popular

Hope to see you at the UCAS Annual Admissions Conference 2014! March 6, 2014
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A good CRM improves your league table position February 24, 2014
Student CRM Recruitment Funnel February 20, 2014

Student recruitment success at Student World September 5, 2012
UCAS DIGI November 3, 2013
Your international treasure chest November 8, 2013
500,000 little code buds blooming November 18, 2013
75% of students have their mobile on them 24/7 November 19, 2013

As used by:

“I really enjoyed using your app. It was easy to use, quick to install and we were able to contact the interested students very easily afterwards. As students meet a lot of people and see many opportunities during the fair it’s good to contact them afterwards and remind them about the existence of your institution.

With your app it was easy and you were able to modify the mails already beforehand and the app sent the messages automatically so there was no need to remember to do it by yourself.”

Coordinator of International Education, Tampere University of Technology, Finland

“I must say that your system was extremely easy to use and the features were also very user friendly.”

Vice President International Development, International College of Management, Australia

“I love the app! It is simple, clean and easy to use.”

Student Recruitment Manager, University of Saskatchewan, Canada

“I did indeed enjoy using the app, I thought it was very easy and convenient for not only us but the student.”

Assistant DirectorInternational Admissions, East Carolina University, USA

“Your mobile app is a very helpful and easy to use tool for capturing student data at events, and I was very impressed with the excellent post event follow up functions.”

Assistant Manager, International Affairs Office, Hong Kong Polytechnic University, Hong Kong.

“I was impressed with the ease with which I could use the Mobile Event Capture app. It was very client friendly, easy to customize and accessible. The Data Harvesting Team was very helpful and even delivered instant changes when I suddenly decided that I needed more data. Thanks a lot for the very positive cooperation!”

Team Manager/Policy Advisor International Affairs | Marketing and Communication
Hanze University of Applied Sciences, Groningen, Netherlands

“The Mobile Event Capture and platform was an easy way to collect student details and a great way to keep in touch with students in a timely manner. The data was organised just the way I wanted it for my records and it saved me a lot of time. ”

Senior International Recruiter, Wilfrid Laurier University, Canada

“I like the DH CRM system because it gives me confidence that our customers are having the best customer service experience that they can from us. We are able to follow the customer life cycle from enquiry to conversion and analyse the results effectively.”

Recruitment Manager, Coventry University College, UK

Recruit more students with Student CRM