We’re here to help

We offer a range of support options so your university can always access the help required when you need it.

EMAIL 24:7

24:7 you can send an email to our exclusive VIP email address.

One of the team will respond and resolve the issue during our office hours 09:00 - 17:30 Monday to Friday.



Our Help Centre is always open so you can search our online knowledgebase.

Submit a feature request. Join the community.
Ask a question. Or log a ticket.



09:00 - 17:30 Monday to Friday

Speak to us on our VIP number - reserved exclusively for our users to make contact directly with our CS Team.




We’ve made it easy to log a support ticket online directly out of our CRM 24:7.

You’ll then receive a prompt response during our office hours.


- Our promise to you -

open & upfront

We will always have honesty, integrity and transparency in all we do.

putting you first

We always put our customer’s interests at the heart of what we do.

a positive attitude

At Student CRM we only have people who have a ‘can do’ attitude and a big smile.

reliable and informed

We do what we say we'll do, when we say we will do it and keep you informed all the way.


We strive to deliver 5-star customer service to all of our clients.

we listen

We foster community and encourage our clients to participate in our forum with ideas and feedback.