Our live customer satisfaction rating currently stands at 99% which is 13% above the software industry average. Our Love-o-meter automatically pulls in the very latest ratings from our users every hour for all the world to see.
Users of Student CRM have 3 ways of contacting the Customer Support team - by logging a ticket from directly within the CRM, by picking up the phone and calling the VIP support number to speak to one of our student recruitment geniuses, and by sending an email to our VIP address.
Student CRM users can be confident that they'll have access to our experts. Here's some proof that we've got your back as and when you need us:
"I'm really impressed with the service delivery, you are responding in a timely way to all of our requests. Thank you for that."
"The Customer Services team really understands our business processes and workflows and are able to respond with a solution to our problem when required."
"Over the past six years, we have transformed our student recruitment processes thanks to Data Harvesting’s team."
"Tom was really helpful & returned my call with a solution, which was great. It's really useful to have the help from Data Harvesting at the end of a telephone. Thank you for your help!"
"Data Harvesting’s knowledge of the different educational sectors has made them leading experts in developing a bespoke online admissions system."
"Data Harvesting’s support is excellent. Our staff can pick up the phone and always speak to someone who knows how to help us."